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Last updated on 27 Feb 2024.
We respect your privacy and also take the protection of your privacy seriously. This Privacy Statement is intended to give you a clear idea of how we use your personal data, the efforts we make to protect your personal data, the rights and options you have for controlling the data you provide, and the protection of your privacy. This privacy statement includes the following:
- The personal data that we process
- The specific goal and basis upon which we process your personal data
- How long we retain your personal data
- Information on sharing your personal data with third parties
- Cookies or similar technologies that we use
- Information about how you can review, modify, and remove your personal data
- How we secure your personal data
Who is collecting or processing your personal data?
Isolatie Combinatie Beverwijk B.V. ("Isolatie Combinatie" or "we"), with registered offices at Biesland 24, Beverwijk, The Netherlands, is responsible for all personal data collected via the website www.icinsulation.com, mail traffic, through the purchase of our services, use of our tool, requesting of information or samples, or subscribing to our newsletters.
Contact information
Isolatie Combinatie Beverwijk B.V.
+31 (0)251 22 96 50
The personal data that we process
We process your personal data because you use our services or provide them to us yourself.
Below is an overview of the personal data that we process:
- Company name
- First name, surname, and gender
- Address information
- Telephone number
- Email address
- Other personal data that you actively provide, e.g. by indicating your position or your interest in a product. This can be indicated on the website, in correspondence, or by telephone.
- Internet browser and device type.
Some personal data is entered into required fields on the website (indicated with an asterisk [*]). This information is required to offer the requested services, such as sending information or a quote.
The specific goal and basis upon which we process your personal data
We process your personal data with the following objectives:
- Sending a quote. - Sending our newsletter.
- Calling or emailing you if necessary to provide our services.
- Informing you of changes to our services and products.
- In order to deliver goods or services to you.
- Purchasing products from our suppliers.
How long we retain your personal data
We do not store your personal data for longer than is absolutely necessary to achieve the objectives for which your data was collected. We employ the following retention periods for personal data:
- Newsletters: when unsubscribing to newsletters, data related to this newsletter will be removed within two weeks after an opt-out has been selected.
- When requesting information, quotes, or brochures, your data will not be stored for more than seven years.
- If you establish a business relationship with is, such as through the purchase of a product or product sample, data will be retained for the duration of the business relationship followed by a period of up to seven years after the termination of said relationship.
Sharing personal data with third parties
We share your personal data with different third parties if it is necessary for executing the agreement and to meet any legal requirements. We make a Processor Agreement with any businesses that process your data under assignment from us in order to ensure the same level of security and confidentiality for your data. We are still responsible for these processes.
Third parties and the objectives of data sharing:
- Sharing with consultants and parties operating under assignment from us with the goal of providing mailings, improving the website(s) (which includes checking and improving the forms on the website). These processing parties will also have access to the Google Analytics data for our website, which is used for improving the user experience and conversion recording on the website.
- Recording data in our (online) CRM package with the objective of sending you the desired information/materials, such as offers or our newsletter, calling or emailing you if necessary to provide our services, informing you of changes to our services and products, or to deliver goods or services to you.
Cookies we use
On our website, we use both technical functional cookies and cookies for analytics registration and marketing purposes. Below you will find an overview of the cookies we use. If you want to change your cookie preferences, you can do so via the 'Cookie settings' item at the bottom of our website.
Performance cookies:
| Name | Provider / Domain | Expiration | Description |
|---|---|---|---|
| __utmt | .icinsulation.com | 10 minutes | This cookie is set by Google Analytics. According to their documentation it is used to throttle the request rate for the service - limiting the collection of data on high traffic sites. It expires after 10 minutes |
| __utmb | .icinsulation.com | 30 minutes | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30 minute life span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor. |
| _ga | .icinsulation.com | 1 year 1 month | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. |
| __utmc | .icinsulation.com | Session | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. In this older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors. When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser. Where it is seen as a Persistent cookie it is therefore likely to be a different technology setting the cookie. |
| __utmz | .icinsulation.com | 6 months 2 days | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site - so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics. |
| _gat_UA-5917866-3 | .icinsulation.com | 60 seconds | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
| __utma | .icinsulation.com | 1 year 1 month | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie lasts for 2 years by default and distinguishes between users and sessions. It it used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners. |
| _gid | .icinsulation.com | 1 day | This cookie is set by Google Analytics. It stores and update a unique value for each page visited and is used to count and track pageviews. |
| _ga_0BMVG2CE55 | .icinsulation.com | 1 year 1 month | This cookie is used by Google Analytics to persist session state. |
Targeting cookies:
| Name | Provider / Domain | Expiration | Description |
|---|---|---|---|
| YSC | .youtube.com | Session | This cookie is set by YouTube to track views of embedded videos. |
| VISITOR_INFO1_LIVE | .youtube.com | 6 months | This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the Youtube interface. |
| _gcl_au | .icinsulation.com | 3 months | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services |
Functionality cookies:
| Name | Provider / Domain | Expiration | Description |
|---|---|---|---|
| apbct_timestamp | www.icinsulation.com | Session | CleanTalk–Used to prevent spam on our comments and forms and acts as a complete anti-spam solution and firewall for this site. |
| apbct_cookies_test | www.icinsulation.com | Session | Used to check if cookies can be placed. |
Unclassified cookies:
| Name | Provider / Domain | Expiration | Description |
|---|---|---|---|
| ct_ps_timestamp | www.icinsulation.com | Session | |
| ct_timezone | www.icinsulation.com | Session | |
| ct_visible_fields_count | www.icinsulation.com | Session | |
| ct_checkjs | www.icinsulation.com | Session | |
| apbct_prev_referer | www.icinsulation.com | Session | |
| ct_fkp_timestamp | www.icinsulation.com | Session | |
| ct_event_token | www.icinsulation.com | Session | |
| [abcdef0123456789]{32} | www.icinsulation.com | Session | |
| ct_visible_fields | www.icinsulation.com | Session | |
| ct_pointer_data | www.icinsulation.com | Session |
Google Analytics
The Analytics cookies that we use come from Google Analytics, a web analytics service provided by Google Inc. We have entered into a processing agreement with Google, for a correct processing in accordance with privacy legislation. Within Google Analytics, we have anonymized IP addresses, and turned off data sharing with Google. Also, no use is made of other Google services in combination with Google Analytics cookies.
Reviewing, modifying, and removing data
You are entitled to review, correct, and remove your personal data. You also have the right to retract any consent given for data processing or to object to the processing of your personal data as well as the right to data transferability. That means that you can submit a request for us to send you or another organisation you specify the personal data that we have collected about you as a computer file.
You can send any requests for review, correction, removal, transfer of your personal data, consent withdrawal, or objection to processing to yourprivacy@icbeverwijk.nl.
In order to be sure that the request for review has been made by you, we ask that you send a copy of your ID with the request. In this copy of your ID or passport, make sure that the MRZ—machine readable zone, the area with the numbers at the bottom of the passport—the passport number, and the burgerservicenummer (BSN - comparable to the National Insurance number) is not legible. This is for the protection of your privacy. We will respond to your request as soon as possible, but within four weeks at the latest.
We would also like to inform you that you have the option to submit a complaint to the national supervisory body, the Autoriteit Persoonsgegevens (Personal data authority). This can be done via the following link: https://autoriteitpersoonsgegevens.nl/en
How we secure your personal data
We take the protection of your data extremely seriously and take the appropriate measures to combat abuse, loss, unauthorised access, undesired publication, and unlawful modification of that data. If you get the impression that your data is not being secured properly or there are indications of abuse, please contact us by telephone on: +31 (0)251 22 96 50 or at yourprivacy@icbeverwijk.nl.
Changes to the Privacy Statement
We reserve the right to change this Privacy Statement. The date above indicates when the latest changes were implemented. We recommend that you regularly consult our Privacy Statement so that you are up to date on these changes.